Michigan Computer Support

Out of the Box Solutions has been providing professional IT Support for businesses in and around Michigan since 2002.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Out of the Box Solutions as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-Day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.


Not sure where to begin, or even if Out of the Box Solutions is a good fit for your organization?  Contact us to learn more about how we can help move your business forward.

Your IT Infrastructure Is Our Priority!

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What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies...

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email:

Phone: 800-750-4OBS (4627)

Understanding IT

Greetings!

I just wanted to take a moment to announce our new website and give you a quick tour.  We hope that the new site can make it even easier for our clients to work with us.  Besides the new design, the first thing you'll notice at http://www.obscorp.com is that we have a Login tab at the top.  You can log in at the top of the site with your email and your portal password (if you aren't sure what that is, don't worry, simply click Forgot Password and the site will walk you through resetting it through your email).

Logging into our new site gives you quick access to all of your support tickets.  Once logged in, simply click support at the top of the site.  You can submit new tickets and respond to current tickets from there.

Under the Home menu, click on My Documents to access downloadable files.  Sometimes these downloads are user-specific, so be sure to log in first.

We strive on providing the best service possible to our clients; if you are happy with our service, we'd be honored to receive a testimonial from you.  Under About Us, click Testimonials and then click Add Testimonial to let us know we've exceeded your expectations for quality.

Keep an eye on any upcoming events on our new events calendar, which is under the News menu.

We offer several ways to get in touch with us for support.  Click on the Support menu item to see all of them.

Be sure to check out our blog for company news, technology-related news, and IT advice.  When you are logged in, you can leave comments (you can even upload your photo or logo to represent yourself when you leave a comment, don't be shy!).

Thanks for taking the time to visit our new website!  We'd love to get some feedback, and hope to utilize the site as a big part of our relationship with our current clients and our new ones.

Website Terms of Use
Please read these Terms of Use carefully as they apply to your use of the Out of the Box Solutions, Inc. website (“http://www.obscorp.com”).

By using the Website, you agree to be bound by these Terms of Use which form a legally binding agreement between you and Out of the Box Solutions, Inc.. If you do not want to be bound by these Terms of Use, do not continue to use this Website.

Further, we may amend these Terms of Use at any time. Your continued use of the Website is considered to be acceptance of the amended Terms of Use.

Account Registration
To utilize the Services, or certain portions thereof, you may be required to complete a registration and submission process and establish a Out of the Box Solutions, Inc. account ("Out of the Box Solutions, Inc. Account"). You represent and warrant that all information provided by you is current, accurate, and complete, and that you will maintain the accuracy and completeness of this information on a prompt, timely basis. Password and Security As a registered user of Out of the Box Solutions, Inc., you may receive or establish one or more passwords. You are solely responsible for maintaining the confidentiality and security of your password(s) and Out of the Box Solutions, Inc. Account(s). You understand and agree that you a fully responsible for all actions and postings made from your Out of the Box Solutions, Inc. Account(s). Any accounts you are create are not transferrable. You agree to notify the Out of the Box Solutions, Inc. immediately if you become aware of any unauthorized use of your Out of the Box Solutions, Inc. Account Links from this Website The external linked websites within the Website are not within the control of Out of the Box Solutions, Inc.. Out of the Box Solutions, Inc. does not take responsibility for the content in, or currency of, any externally linked sites. The inclusion of any link within the Website does not imply endorsement by Out of the Box Solutions, Inc. of the linked website, nor does it suggest any relationship with the organization linked. SPAM Out of the Box Solutions, Inc. publishes electronic addresses on this Website to facilitate communication relating to our business functions. This is not to be inferred as consent by Out of the Box Solutions, Inc. or the relevant addresses to receiving unsolicited commercial messages or SPAM.

Discussion Areas
You agree not to post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially or ethnically offensive, or otherwise objectionable material of any kind. This includes, but is not limited to, any material that encourages conduct that would constitute a criminal offense, violate the rights of others, or otherwise violate any applicable local, state, national, or international law. You also agree not to use the Discussion Area for commercial solicitation of products, services, or employment. Although Out of the Box Solutions, Inc. may from time to time monitor or review the Discussion Area, Out of the Box Solutions, Inc. has no obligation to do so. Out of the Box Solutions, Inc. reserves the right, in its sole discretion, to edit, refuse to post, or remove any material submitted to or posted in the Discussion Area. Any communication or material a user posts or transmits through the Discussion Area section will be treated as non-confidential and nonproprietary. You grant Out of the Box Solutions, Inc. the right to edit, copy, publish, and distribute any information or content that you post or transmit for any purpose. Liability Out of the Box Solutions, Inc. makes no warranties or representations about this Website or any of its content. Out of the Box Solutions, Inc. is not responsible to you or anyone else for any damages of any kind, including (but not limited to) any direct or consequential loss and losses resulting from security failure, disclosure of confidential information by other parties or the transmission of a computer virus, suffered in connection with the use of this Website whether based on breach of contract or warranty, tort (including negligence), product liability or otherwise ,even if Out of the Box Solutions, Inc. is informed in advance of the possibility of such damages. Out of the Box Solutions, Inc. excludes, to the extent permitted by law, any liability which may arise as a result of the use of this Website. By using the Website, you agree to indemnify Out of the Box Solutions, Inc. for any loss or liability arising out of your use. Use of the Website is at your own risk and you assume full responsibility and risk of loss resulting from your downloading, use of, or access to data, files, information, or other material on or through the Website.

Out of the Box Solutions, Inc. Copyright
All materials and information provided on this website, including but not limited to graphics, logos, artwork, names, trademarks, and service marks are the property Out of the Box Solutions, Inc. All text, including, but not limited to, downloadable forms are copyrighted materials owned by Out of the Box Solutions, Inc.. Out of the Box Solutions, Inc. has the exclusive rights and privileges in and to the copyright of this material. Use of the information contained on this website is solely intended for individual and private use Out of the Box Solutions, Inc. grants you a license to use the material contained on this website solely for your own, private noncommercial purposes. You agree not to copy, download, frame, rent, lease, distribute, re-distribute, transmit, sell, transfer to magnetic media, or otherwise transfer any or all portions of the material contained on this website, or otherwise take any action, which would be in violation Out of the Box Solutions, Inc.'s copyright, without the specific written permission Out of the Box Solutions, Inc.. All other rights are reserved by Out of the Box Solutions, Inc. any individual making unauthorized copies or downloading any Out of the Box Solutions, Inc. material will be subject to the penalties as set forth in the federal and state copyright laws. Copyright and trademark infringement is a violation of federal and state law subject to criminal and civil penalties.

Further Information
Out of the Box Solutions, Inc.
313 East Hudson Ave Suite M111
Royal Oak, Michigan 48067

Phone: 800-750-4OBS (4627)
Fax:
Email:

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