Out of the Box Solutions Blog

Businesses Thrive with Dedicated Proactive Maintenance

Businesses Thrive with Dedicated Proactive Maintenance

Managed IT service is a great way for the small business to save money on their IT support costs while still getting the coverage they need. One of the ways that an MSP is able to keep their costs down is by proactive maintenance. If an MSP had to fix every computer problem a company had after it became a problem, the service would largely be untenable for the small business. Today, we look at the proactive maintenance feature of our IT management strategy and how our clients save a lot of money as a result.

What is Proactive Maintenance?
The term proactive maintenance suggests that we fix things before they need fixing. In essence this is true. Computer components and networks are complex structures, and give off a great deal of information that, if you know what to look for, can be of great benefit to an organization’s ability to sustain productivity. Aside from this, a proactive strategy to anything can bring the benefit of foresight. This rings doubly true for a computing infrastructure. The more informed you are about the potential issues any IT infrastructure could have, the better you can be about mitigating the resulting problem altogether.

The proactive approach to IT support begins as soon as you start a managed IT services agreement. Our technicians, who are all certified and trained to leverage automated options in our monitoring program to find even the smallest issue. In doing so, issues don’t become problems. By alleviating issues before they can hinder operational efficiency, a business can be more productive, and therefore more profitable.

The Cost of Downtime
To best understand what effect downtime can have on a business, you have to first understand what it actually costs your business. There are all types of downtime calculators online, but the simplest way to think about it is the money you are spending for your employees to work, your utility costs, the money you spend maintaining your business, all of that, you have to add to how much you are losing out in revenue by having these people not work. The number comes back much bigger than you’d imagine.

By helping your organization virtually eliminate downtime induced by hardware and network problems, Out of the Box Solutions’s service actually pays for itself very quickly. There aren’t as many services out there that can provide that kind of ROI that fast.

How Does Proactive Maintenance Work?
The proactive maintenance system that we utilize works through a Remote Monitoring and Management tool. Essentially, our software crawls your network and infrastructure for inconsistencies. It does this constantly. Whenever something comes up that isn’t quite right, our technicians will use their considerable expertise to fix the issue well before it can cause any problem. In the event that there is a critical failure, we are already ahead of it, making the situation known immediately. Some reasons for critical equipment problems include:

  • Operator misuse: When equipment isn’t used properly, it can have a big effect on the hardware issue.
  • Skipped maintenance: When an IT department is overextended, it can look to save time by neglecting some standard maintenance.
  • Unusually heavy utilization: Like humans, when machines are asked to work hard for extended periods of time, they risk breaking down faster.
  • Faulty replacement parts: When parts are swapped out, they may work for a time, but after a while, they cause the system they are working in to prematurely fail.
  • End of lifecycle: While you can extend most equipment with solid maintenance, eventually, like everything else, it fails.

Monitoring systems for signs of issues can go a long way toward getting the most out of all of your equipment. For more information about proactive maintenance and what Out of the Box Solutions can do to reduce your organization’s downtime, call us today at 800-750-4OBS (4627).

The Nigelthorn Malware is a Lot Less Friendly than...
Intro to Your Tech: Plug-In
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Thursday, December 13 2018

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Network Security Tech Term User Tips Privacy Internet Cybersecurity Communication Microsoft Efficiency Browser Productivity Smartphones Email IT Support Cloud Malware Android Hardware Data recovery Passwords Small Business Windows 10 Data Business Management IT Services Communications Applications Managed IT services Users Data Backup Mobile Device Backup Ransomware Saving Money Google Network Wi-Fi Internet of Things Employer-Employee Relationship Mobile Devices Business Networking Wireless VoIp Software Marketing Workplace Tips Cloud Computing Outsourced IT Collaboration Innovation Business Intelligence Social Media Managed IT Services Blockchain Hosted Solutions Information Tech Terms Save Money Gmail Microsoft Office Hackers Connectivity Automation Apps Artificial Intelligence Virtual Assistant Cost Management Analytics Bandwidth Wireless Charging Managed IT Service Managed Service Remote Computing Patch Management Compliance Virtualization Computer VPN BDR Data Management Cortana Remote Monitoring and Management Computers Storage HIPAA disposal Bring Your Own Device Profitability Comparison Reporting User Tip Mobile Security Microsoft Teams Miscellaneous Antivirus Telephony Printing IT budget SSD A.I. Access Control Document Management Telecommute Data Breach Upgrade Dark Web Hard Drive Workers Value Hybrid Cloud Amazon Eliminating Downtime Holiday Physical Security Specifications Medical IT Lead Generation Network Attached Storage Operating System Company Culture Staff Voice over IP Dongle Paper Battery Gadgets Facebook Movies Authentication Paperless Office Smartphone Sales Maintenance Analysis Certification Technology Tips Error Processors Millennials Cables BYOD eCommerce Laptop SaaS Password Managing Stress Troubleshooting Ink Twitter Authorization Digital Data loss Tablet Router Streaming Media Vulnerability Machine Learning Business Technology Database Voice over Internet Protocol Plug-In Wireless Internet Online Shopping Conferencing GDPR Environment Update Government PowerPoint IT Management Inventory Unified Communications Spam Excel Websites Internet Explorer Office Backup and Disaster Recovery Downloads Touchscreen Spyware Cybercrime Proactive IT Help Desk Sports WannaCry Server Management Telecommuting e-waste G Suite Outlook Big Data Server Tip of the week Data Protection RAM Edge Virus Knowledge Office 365 Safety Threat Content Filtering Hard Drives Trends Microsoft Office 365 HP Phishing Tactics Business Continuity Settings Alert Printers Quick Tips Regulation Disaster Recovery