Out of the Box Solutions Blog

Out of the Box Solutions has been serving the Michigan area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses

AI Is an Impressive Technology, but How Can It Help Your Business?

Artificial intelligence used to be the work of science fiction, but nowadays it is seen as very real and a possibility for businesses of all types. There are benefits to artificial intelligence, but it could also create problems in the future. Let’s take a look at some of these advantages and disadvantages.

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Yes, There is Phishing-as-a-Service

Hackers and scammers are always trying to turn a profit on businesses just like yours, and you might be surprised by some of their ingenuity. One such way that some hackers choose to make a profit is by twisting the “as a service” business model into something that is particularly dangerous. Even Microsoft has gone on record and called out a particular group of Phishing-as-a-Service providers as a problem.

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Automation Presents Several Benefits (and Concerns) for Businesses and Employees Alike

With the advent of more advanced technology, many workers are understandably concerned about automation and the impact it could have on their jobs. Computers systems grow more advanced each and every year, leading to improvements in artificial intelligence that have unskilled workers in certain industries where automation is king. Let’s explore some of these concerns, including why some of them have merit while others may be a long way off yet.

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Tip of the Week: Communication Practices to Support Your Business

Nowadays, there is little more important to a business than communication, especially when it comes to keeping your clients and customers in the loop. Even in the best of times, this kind of communication is critical. Let’s review a few communication best practices that you and your team should always keep in mind for this week’s tip.

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Today’s Technology Trends for SMBs

Most companies lean pretty heavily on their technology. They typically invest in tried-and-true technology solutions to cover their operational problems, while trying to find innovative tools that return higher yields on their investments. For 2020, there are a few trends most SMBs are going to want to take head on. They include:

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Checking In On the Future of Medical Technology

One of the most important parts of the medical field is maintaining efficiency and data access for both its patients and medical professionals. It’s not a surprise that the best way to achieve this is through medical technology solutions--a specialized field of IT solutions that is showing incredible growth, particularly in recent years. We’ll go over a couple of predictions we have concerning the future of medical IT, including how the field will grow and what methods will be adopted.

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Chatbot Technology is Improving for Business Applications

Chatbots aren’t an unfamiliar technology. These artificially intelligent constructs are becoming more and more prevalent, especially with the rise of virtual assistants in recent years. Now, with an example of this technology residing in most new devices, it becomes important to consider what it could mean for businesses as this trend continues in the future.

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