Out of the Box Solutions Blog

Out of the Box Solutions has been serving the Michigan area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses

5 Tips to Maximize Value from Your Instant Messaging Application

Instant messaging is a solution that has picked up in the business world, and for good reason. While email allows for more passive communication, instant messaging allows for more instantaneous communication, similar to a phone call in its urgency. But are you using instant messaging in the proper way?

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Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

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